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  • returnands​hippingpol​icy
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General Interest
  

SHIPPING and RETURN POLICY

  •  This eBay account accepts PAYPAL only. Please walk through the regular ebay/Paypal checkout.

  •  Auction style listing is not eligible for combined shipping discount.

  • Failure to receive return within 15 calendar days from purchase date will be considered as a permanent acceptance of the product. Return is not allowed for any reason after this point.

  • Buyers are responsible for all shipping charges on the return item and 15% restocking fee applies for return items.

  • In electronic products, Removal or alteration of product's upc number, serial number of upc/serial sticker will automatically void your return policy. Products are that returned to us with a missing, damaged or altered serial number will be refused.

  • Please make sure bathrobe's size before purchasing 

  • Embroidered garment(s) are custom made for you and can only be returned if there is a manufacturing defect. Embroidered garment(s) are non-refundable and cannot be exchanged or returned for any other reason.

  •  All items are shipped from California, USA

  • Domestic shipments are shipped through USPS Priority Mail or UPS Ground depending upon item value and package weight. We may also use First Class Mail when free shipping specified. For International shipments, we use USPS Priority International Mail OR UPS International for all shipments.

International customers Please note:

  •  Shipping charge includes insurance of the item for USPS priority mail, express mail and UPS international mail.

  • Please include your phone number to avoid shipping delays.

  • Import duties, taxes charges depend on your county are not included in the item price or shipping charges. These charges, if any, are the buyer's responsibility. In some countries, these charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Please do not confuse them for additional shipping charges.

  • Tracking number will be emailed automatically after shipping. First Class mail International gets only custom number. If you want to track your package, You should select priority international or express mail at the checkout.

  • If package lost or stuck in the custom during the shipment, We are not responsible for it.

  • All items will be shipped out one business day, After receipt of cleared payment through PayPal.